Privacy Policy

Last updated: 1/21/2026

At Coverly Card ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to create custom photo books.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address (when you create an account)
  • Shipping address (when you place an order)
  • Payment information (processed securely through third-party payment processors)
  • Profile information and preferences

Content You Upload

We store the photos and videos you upload to create your books. This content is:

  • Stored securely on our servers
  • Only accessible by you and our service (for processing your orders)
  • Used solely for the purpose of creating and printing your books
  • Never shared with third parties except as necessary to fulfill your orders

Usage Information

We automatically collect certain information when you use our Service, including:

  • Device information (browser type, operating system)
  • IP address
  • Pages visited and features used
  • Time and date of visits
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and fulfill your orders
  • Create and print your custom photo books
  • Send you order confirmations and shipping updates
  • Respond to your comments, questions, and requests
  • Send you technical notices and support messages
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Printing and fulfillment partners
  • Shipping carriers
  • Cloud storage providers
  • Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If Coverly Card is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information and content. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Account Deletion: Delete your account and all associated content

To exercise these rights, please contact us at support@coverlycard.com.

6. Data Retention

We retain your personal information and uploaded content for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information and content within 30 days, except where we are required to retain it for legal or legitimate business purposes (such as order records for tax purposes).

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to these facilities.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@coverlycard.com

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